Support
We're here to help.
Questions about your account, the Entravia web app, or our mobile apps for iOS and Android? Send a message below or email us directly. A real person on our team replies within one business day.
Response time
Within 1 business day
Mon–Fri, 9am–5pm Central. Urgent app outages: same day.
Mailing address
Entravia
200 Southdale Center
Edina, MN 55435
United States
Send us a message
All fields marked * are required. We'll reply to the email address you provide.
Mobile app support (iOS & Android)
- • Include your device model, OS version, and app version in your message.
- • Reply to our confirmation email to attach screenshots or screen recordings.
- • For crashes, note what you were doing right before the app closed.
- • To delete your account while signed in: open Settings (gear icon) → Delete Account → type DELETE to confirm.
- • If you cannot sign in, choose "Account deletion request" above or email info@entravia.co.
Accessibility need or can't use the form? Email info@entravia.co and we'll accommodate your preferred contact method.