Switching & Exits
The 90-Day PEO Transition Playbook
TL;DR
- •PEO transitions fail on three things: payroll continuity, benefits gap, and unemployment account ownership.
- •A 90-day plan parallelizes these workstreams instead of running them sequentially.
- •The single most painful mistake is letting medical coverage lapse for one day.
Whether you are joining a PEO, leaving one, or moving between PEOs, the transition is an operational project — not a paperwork exercise. The 90-day plan below assumes you've already made the decision and are now executing.
Days 1–30 — Stand up the new structure
- Confirm new payroll go-live date and parallel-run schedule
- Initiate carrier placements (medical, dental, vision, life, workers comp)
- Open or transfer state unemployment accounts
- Inventory all benefits enrollments and contribution histories
- Notify 401(k) recordkeeper of plan change or transfer
Days 31–60 — Run parallel and reconcile
- Parallel-process at least one full pay cycle on the new system
- Reconcile YTD wages, taxes withheld, and benefit deductions employee-by-employee
- Confirm carrier effective dates align to the day — no gap, no overlap
- Distribute employee communications about the change (timing, what to expect, what to do)
- Validate workers comp coverage continuity with state-by-state proof of insurance
Days 61–90 — Cutover and close out
- Execute cutover on the agreed effective date
- Issue first live payroll on new system
- Confirm tax remittance for the transition pay period (this is the highest-risk filing)
- Close former PEO accounts after final reconciliation
- File any required state notices (unemployment, workers comp)
The single most painful mistake
Letting medical coverage lapse for even one day creates real exposure — a catastrophic claim during a coverage gap is the worst possible outcome of a transition. Confirm carrier effective dates in writing twice.
Frequently asked questions
Can we transition mid-year?
Yes, but plan around medical plan year (often January 1) and 401(k) plan year. Mid-year transitions are operationally feasible; benefit alignment is the constraint.
Who handles employee communication?
You do. Employees should hear about the change from leadership, not from a PEO welcome packet.
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