Glossary · Sales & procurement

Renewal Cliff

A renewal cycle in which a PEO presents materially higher pricing than the initial year, often due to claim experience or rate-action delay.

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Year-one PEO pricing sometimes uses pooled or new-business rates that don't fully reflect the client's claim experience. Year-two and three renewals can step up materially, particularly for groups with adverse experience.

Sophisticated buyers and brokers ask for explicit multi-year rate guidance during initial selection and structure the contract to give clear off-ramps if renewal economics deteriorate.

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